Desktop Virus & Spyware Removal Portsmouth
Desktop infected with viruses, spyware, or malware? Pop-ups you can't close? Browser hijacked? We remove all traces of malware and harden your system against reinfection. Collection and delivery available for £10 each way, or drop off at our workshop. 6-month labour warranty, 12-month manufacturer warranty on new parts.
28+
Years Experience
4.7★
Google Rating
6mo
Warranty on Repairs
£20
Diagnostics
6-Month Warranty
On all repairs
Collection & Delivery
£10 each way, or drop off at our workshop
Student & NHS Discount
On all services
4.7★ Google Rating
Trusted locally
Desktop Virus & Spyware Removal Portsmouth
Deep Malware Removal
We don't just run a quick scan. We perform thorough, multi-tool deep cleaning — removing viruses, Trojans, rootkits, spyware, adware, PUPs, and browser hijackers from every corner of your system.
Ransomware Response
Encrypted files? Ransom note on your desktop? Don't pay. We identify the ransomware variant, attempt decryption using known tools, and recover whatever data we can.
Browser Cleanup & Hardening
Hijacked homepage, unwanted toolbars, search redirects — we clean up your browser completely, remove unwanted extensions, and configure privacy and security settings.
Security Hardening
After cleaning, we install reputable antivirus, update Windows, patch vulnerabilities, configure your firewall, and set up automatic updates to prevent reinfection.
What's Included
Collection & delivery — £10 each way, or drop off at workshop
Standard service included — cooling clean & thermal paste
6-month labour warranty, 12-month manufacturer warranty on new parts on all repairs
Student & NHS discount available
Fixed fee pricing — no hidden costs
Need This Repair? We'll Come to You.
Collection and delivery across Portsmouth — £10 each way, or drop off at our workshop. Student and NHS discount available. 6-month labour warranty, 12-month manufacturer warranty on new parts on every repair.
Or call us now: 02392 733 174
Common Questions
Frequently Asked Questions
How did I get a virus?
Common routes: email attachments, dodgy downloads, compromised websites, out-of-date software, pirated programs. We identify how the infection got in and close the door behind it.
Can you remove ransomware from a desktop?
It depends on the variant. Some ransomware has known decryption keys; others don't. We always attempt recovery before considering a clean reinstall. Never pay the ransom — call us first on 02392 733 174.
Will I lose my files?
In most cases, no. We remove the malware while preserving your data. If the malware has encrypted or damaged files, we attempt recovery first. Only as a last resort do we wipe and reinstall.
Why Choose Our Virus Removal?
Pop-ups, browser redirects, sluggish performance, unknown toolbars — these are all signs of malware or spyware. Our comprehensive removal service doesn't just run a scan and call it done. We boot from a clean environment, remove all traces of infection, repair any system damage, and harden your PC against future attacks.
We've cleaned hundreds of infected machines for homes and businesses across Portsmouth. Every virus removal at 19 Computing includes a free security health check, browser cleanup, and installation of reputable protection software so you're not back in a week with the same problem.
Boot-time scanning from a clean environment — malware can't hide
Complete removal of all traces — not just quarantined
Windows repair and system file verification
Free security software installation
Browser cleanup — remove extensions, toolbars, and hijackers
Book a Repair
Tell us about your device and the problem — we'll come back to you quickly with a clear quote and timeframe.
Contact Details
Call Us
02392 733 174Email Us
info@19computing.co.ukOur Workshop
Unit 4, Terminus Industrial Estate, Durham Street, Portsmouth PO1 1NR
Hours
Mon–Sat: 9am–5pm
Closed Sunday & Bank Holidays
Collection & delivery — £10 each way, or drop off at workshop
Our Repair Guarantee
Every repair includes our standard service package: cooling path clean, thermal paste replacement, and performance check — at no extra charge. 6-month labour warranty, 12-month manufacturer warranty on new parts on all repairs.